Legal notice

Terms of use of this site

1. Company publishing the site and hosting

Company publishing the site :

Total France.
Société anonyme au capital de 623 728 035 euros
24, cours Michelet 92800 Puteaux - France

SIREN 542 034 921 RCS NANTERRE

This site is hosted by :

Total France.
24, cours Michelet 92800 Puteaux - France

2. Preamble

The company publishing the site has put this site on line in order to present its products and services in addition to providing information and recommendations connected to your activity or your centres of interest. By using this site you accept to be bound by the terms of the following general terms and conditions and to comply with all the applicable laws.

The Total group of companies to which the company publishing the site belongs, have their own legal existence and have a distinct legal personality. However, on this site the terms ''Total'', ''Total group'' and ''we'', are used to refer to the company which publishes the site.

3. Information on products and services

The presentation of the products and services to you does not consist of an offer to sell but is a general presentation of the range of products and services distributed by the company publishing the site. Consequently, all of these products and services may not be available in some countries. To find out whether they are distributed in the country you are interested in please contact the company publishing the site.

The company publishing the site can change the information contained on this site concerning products and services at any time and without prior notice. Its information, such as safety data sheets for products are provided without warranty that they are suited to a particular purpose of use.

4. Sales network

The products and services presented on this site are inter alia distributed through a network of distributors

In all cases these distributors are companies having their own legal personality and acting on their own behalf without any joint and several liability between them. Consequently, when you access the information, products and services offered by these distributors via a hypertext link, these latter are fully responsible for information contained on their sites.

5. Protection of personal data and ''cookies''

Personal data

When you visit this site, you are likely to give us a certain amount of personal data concerning you to satisfy your request for information and for us to better know your expectations, as well as to take advantage of the services offered by this site.

These data are kept confidentially and exclusively at the company which publishes the site, in addition to at its partners and independent distributors for the purpose of analyses, surveys and commercial transactions.

Of course you have the right to access, change, rectify and delete data concerning you at any time by contacting : TOTAL FLUIDES S.A. - Webmaster du site Internet ? 51 esplanade du Général de Gaulle, 92907 Paris La Défense cedex, France or by writing to the following e-mail address : specialfluids@total.com

''Cookies''

When you visit this site we plant a ''cookie'' in your computer. A ''cookie'' does not enable us to identify you, but records information relating to the browsing of your computer on this site (the pages you consulted, date and time of consultation, etc.) that we will be able to read during your next visit. Thus, you will not be required to give us the information you gave us by filling in a questionnaire every time. This information is kept in your computer for 12 months

You can stop ''cookies'' from being recorded on your computer by configuring your browser as follows :

  • If you browse the Internet with Internet Explorer 3 or 4 (Microsoft) : Click on "display", "options", "advanced". Amongst the different warnings you can activate, the fourth is called "warn before accepting cookies" and, on Internet Explorer 4 only, the fifth is called "always refuse cookies".

 

  • If you browse on the Internet with Navigator Gold 3 (Netscape) : Click on "options", "network preferences", "protocols". Amongst the different warnings you can activate, the first is called "warn before accepting a cookie". You will then be warned when a "cookie" arrives and you can stop it from being recorded by your browser software.

6. Ownership of intellectual property

Copyright

All the information or documents included in the site as well as the parts created for the site are either the property of the company which publishes the site, or are subject to rights to use, reproduce and represent them consented for the benefit of the latter. This information, these documents or these parts are subject to copyright laws as soon as they are made available to the public on this site. Copies of documents contained on this site may be made for information only and exclusively for strict private use. No licence or right other than to consult the site is granted with regard to the ownership of intellectual property. Copying of the site's documents is authorised exclusively for information for personal and private use: any reproduction and use of copies made for other purposes is strictly prohibited and subject to prior express authorisation from the company which publishes the site.

In all cases, the authorised reproduction of information contained on this site must indicate the source and include relevant references as to property.

Distinctive signs

Unless otherwise stipulated, the corporate names, logos, products and tradenames mentioned on this site (® and ? products) are the property of the company publishing the site. They may not be used without prior written authorisation from the company publishing the site

User agreement

Each visitor to the site who provides information consents and grants to the company which publishes the site all rights transferable whatsoever which respect to such information and authorises the company which publishes the site to use such information. The information thus provided by visitors will be deemed to be non confidential.

7. Financial information

The documents presented on this site may contain forecasts regarding the financial situation, results of operations, activities and industrial strategy of the company publishing the site. More specifically, the use of expressions such as " anticipates ", " expects that ", in addition to declarations concerning the Management's aims, estimations and objectives concerning production and tendencies with regard to the results of operations are mere estimations. These forecasts are based on hypotheses which may prove to be incorrect and which are dependent on risk factors such as the variation of exchange rates, the price of oil products, the ability to reduce costs without adversely affecting operations, the taking into account of ecological regulations, and the general economic and financial conditions.

The company publishing the site is not responsible for updating forecasts due to new information or future events or for any other reason. Additional information on factors which may have an effect on the financial performance of the company which publishes the site is contained in documents lodged with the Commission des Opérations de Bourse and the Securities and Exchange Commission in the event of these companies being quoted.

8. Hypertext links

Activation of links

The company publishing the site accepts no responsibility whatsoever with regard to the contents of sites to which it provides links. These links are proposed to users of this site merely as a service. The decision to activate links is the exclusive responsibility of the site's users.

Authorisation of links

If you wish to create a hypertext link with this site you must obtain prior written authorisation from the company which publishes the site by writing to :? TOTAL FLUIDES S.A. - Webmaster du site Internet ? 51 esplanade du Général de Gaulle, 92907 Paris La Défense cedex, France or by writing to the following e-mail address : special.fluids@total.com

9. Limitation of liability

The information and recommendations ("Information") available on this site are given in good faith. This information is believed to be correct when you see it. However, the company publishing the site is neither representative nor guarantor of the exhaustive nature and exactness of this information. You fully assume the risks linked to any credit you give them.

This information is given to you on the condition that you or any other person who receives it can assess its interest for a specific objective before using it. The company which publishes the site will in no case whatsoever be responsible for any loss that may result from the credit given to this information, its use or the use of a product to which it refers.

This information may not be considered as recommendations for the use of information, products, procedures, equipment or formulations which may contradict a patent, a copyright or a registered trademark. The company publishing the site accept no responsibility, whether express or implicit, if this information is used to contravene a patent, a copyright or a registered trademark.

The company which publishes the site forcefully reject any interpretation aiming at assimilating the contents of its site with sales offers or incentives to purchase shares or other transferable securities, whether listed or not, of the company which publishes the site, of one of its direct or indirect subsidiaries or affiliated companies.

No warranty, whether express or implicit, is given with regard to the merchantable nature of the information provided, nor with regard to its fitness for any specific purpose or with regard to products or services reference to which is made in this information.

The company publishing the site does not agree in any respect whatsoever to update or correct information which is given on this site. Furthermore, the company publishing the site reserves the right to modify or corrects the contents of its site at any time without prior notice.

10. Updating terms of use of the site and applicable law

The company publishing the site may update the site's terms of use at any time. Consequently, you should regularly refer to the latest terms of use of the site in force.

The general terms and conditions of the site are subject to French law and subject to the jurisdiction of the French courts.